Qolab.io recognizes that your privacy is very important and we take it seriously. This Privacy Policy
(“Privacy Policy”) describes our policies and procedures on the collection, use, disclosure, and sharing of
your personal information or personal data when you use the Qolab.io Platform. This Privacy Policy applies to
activities by VSCPL. Capitalized terms that are not defined in this Privacy Policy have the meaning given to
them in our Terms of Service.
The Information We Collect
We collect information directly from individuals, from third-parties and automatically through the Qolab.io
Platform.
Account and Profile Information: When you create an account and profile on the Qolab.io
Platform, we collect your name, contact information (including your telephone number), and other information
you provide, such as topics that you know about or find interesting. Your name, photo, and any other
information that you choose to add to your public-facing profile will be available for viewing to users of the
Qolab.io Platform. Once you create a profile, other users will be able to see in your profile certain
information about your activity on the Qolab.io Platform, such as the questions and answers you post, your
followers and who you follow, topics of interest to you, the information you list as credentials, and your
edits to Your Content.
Your Content: We collect and store the information and content that you post to the Qolab.io
Platform, including your questions, answers, photos, and comments. Unless you have posted certain content
anonymously, Your Content, date and time stamps, and all associated comments are publicly viewable on the
Qolab.io Platform, along with your name. This also may be indexed by search engines and be republished
elsewhere on the Internet in accordance with our Terms of Service
Communications. Your contact information will be used to communicate with you (via e-mail,
phone, text message, through the Qolab.io Platform or otherwise). When you communicate with us (via email,
phone, text message, through the Qolab.io Platform or otherwise), we may maintain a record of your
communication. By disclosing your contact information to Qolab.io, you consent to our use of your contact
information to communicate with you.
Integrated Service Provider and Linked Networks. You can elect to sign in or sign up to the
Qolab.io Platform through a linked network (i.e. Facebook or Google), and you can connect your existing
Qolab.io account with certain third party networks like Facebook, Twitter and LinkedIn (each a “Linked
Network”). If you elect to sign up through or connect a Linked Network, we receive certain profile and account
information about you from the Linked Network. These Linked Networks may also appear in your profile, so that
people can find you on these Linked Networks. The specific information provided to us by Linked Networks is
determined by these third parties and may vary by network. In all cases, the permissions page for the Linked
Network will describe information being shared. You should consult their respective privacy policies for
information about their practices. You may elect to use information from the Linked Network to populate your
profile on the Qolab.io Platform and help you find and follow your contacts on the Qolab.io Platform You may
also elect to connect and make and receive payments to and from use through third party networks (“Integrated
Service Provider”); if you do so, you will be allowing us to pass to and receive from the Integrated Service
Provider your login information and other user data for payment purposes.
Automatically Collected Information About Your Activity. We may use cookies, log files,
pixel tags, local storage objects, and other tracking technologies to automatically collect information about
your activities, such as your searches, page views, date and time of your visit, and other information about
your use of the Qolab.io Platform. We may also collect and may store information that your computer or mobile
device provides to us in connection with your use of the Qolab.io Platform such as your browser type, type of
computer or mobile device, browser language, IP address, mobile carrier, unique device identifier, location,
and requested and referring URLs. We also receive information when you view content on or otherwise interact
with the Qolab.io Platform, even if you have not created an account.
Engagement. We collect browsing information – such as IP address and location, date and time
stamp, user agent, Qolab.io cookie ID (if applicable), URL, unique advertising or content identifiers (if
applicable) and time zone, and other information about user activities on the Qolab.io Platform, as well as on
third party sites and services that have embedded our Qolab.io pixels (“Pixels”), widgets, plug-ins, buttons,
or related services. See the section below about Qolab.io Ads and Personalization for more detailed
information about how our Pixels may be used by publishers or users of our advertising services (“Ad
Services”) on the Qolab.io Platform to enable personalization, as well as your choices related to advertising
and personalization. We may also receive information about you from third parties, such as other users,
partners (including ad partners), or our affiliated companies.
How We Use Your Information
We do not sell your personal data– such as your name and contact information – to third parties to use for
their own marketing purposes.
Qolab.io uses the information we collect for the following purposes:
• Provide our Services. To provide you the services we offer on the Qolab.io Platform, communicate with you
about your use of the Qolab.io Platform, respond to your inquiries, provide troubleshooting, and for other
customer service purposes.
• Personalization. To tailor the content and information that we may send or display to you in the Qolab.io
Platform, to suggest content, offer location customization, and personalized help and instructions, and to
otherwise personalize your experiences while using the Qolab.io Platform.
• Advertising. To display interest-based advertising to you in the Qolab.io Platform, to improve our
advertising and measurement systems so we can show you relevant ads, and to measure the effectiveness and
reach of ads and services. For more information, see the Ad Services section below about Qolab.io Ads and
Personalization.
• Marketing and Promotions. For marketing and promotional purposes, such as to send you news and newsletters,
special offers, and promotions, or to otherwise contact you about products or information we think may
interest you, including information about third party products and services.
• Analytics. To gather metrics to better understand how users access and use the Qolab.io Platform; to
evaluate and improve the Qolab.io Platform, including the Ad Services and personalization, and to develop new
products and services.
• Comply with Law. To comply with legal obligations, as part of our general business operations, and for other
business administration purposes.
• Prevent Misuse. Where we believe necessary to investigate, prevent or take action regarding illegal
activities, suspected fraud, situations involving potential threats to the safety of any person or violations
of our Terms of Service or this Privacy Policy.
How We Share Your Information
We share information as set forth below, and where individuals have otherwise consented:
Service Providers. We may share your information with third party service providers who use this information
to perform services for us, such as payment processors, hosting providers, auditors, advisors, consultants,
customer service and support providers, as well as those who assist us in providing the Ad Services.
Affiliates. The information collected about you may be accessed by or shared with subsidiaries and affiliates
of VSCPL, whose use and disclosure of your personal information is subject to this Privacy Policy.
Business Transfers. We may disclose or transfer information, including personal information, as part of any
merger, sale, and transfer of our assets, acquisition or restructuring of all or part of our business,
bankruptcy, or similar event.
Legally Required. We may disclose your information if we are required to do so by law.
Protection of Rights. We may disclose information where we believe it necessary to respond to claims asserted
against us or, comply with legal process (e.g., subpoenas or warrants), enforce or administer our agreements
and terms, for fraud prevention, risk assessment, investigation, and protect the rights, property or safety of
Qolab.io, its users, or others.
Your Content and Activity. Your Content, including your name, profile picture, profile information, and
certain associated activity information is available to other users of the Qolab.io Platform and may be viewed
publicly. Public viewing includes availability to non-registered visitors and can occur when users share Your
Content across other sites or services. In addition, Your Content may be indexed by search engines.
Metrics. We may share with users of our advertisers or publishers aggregate statistics, metrics and other
reports about the performance of their ads or content in the Qolab.io Platform such as the number of unique
user views, demographics about the users who saw their ads or content, conversion rates, and date and time
information. We do not share IP addresses or personal information. We may also allow our advertisers or
publishers to use Pixels on the Qolab.io Platform in order to collect information about the performance of
their ads or content.
Anonymized and Aggregated Data. We may share aggregated or de-identified information with third parties for
research, marketing, analytics and other purposes, provided such information does not identify a particular
individual.
Cookies, Pixels and Tracking
We and our third party providers may use cookies, clear GIFs/pixel tags, JavaScript, local storage, log files,
and other mechanisms to automatically collect and record information about your usage and browsing activities
on the Qolab.io Platform and across third party sites or online services. We may combine this information with
other information we collect about users. Below, we provide a brief summary these activities.
• Cookies. These are small files with a unique identifier that are transferred to your browser through our
websites. They allow us to remember users who are logged in, to understand how users navigate through and use
the Qolab.io Platform, and to display personalized content and targeted ads (including on third party sites
and applications).
• Pixels, web beacons, clear GIFs. These are tiny graphics with a unique identifier, similar in function to
cookies, which we use to track the online movements of users of the Qolab.io Platform and the web pages of
users of our Ad Services, and to personalize content. We also use these in our emails to let us know when they
have been opened or forwarded, so we can gauge the effectiveness of our communications.
• Analytics Tools. We may use internal and third party analytics tools, including Google Analytics. The third
party analytics companies we work with may combine the information collected with other information they have
independently collected from other websites and/or other online products and services. Their collection and
use of information is subject to their own privacy policies.
Do-Not-Track Signals. Please note we do not change system behavior within the Qolab.io
Platform in response to browser requests not to be tracked. You may, however, disable certain tracking by
third-parties as discussed in the Qolab.io Ads and Personalization section below. You may also opt out of
tracking by Qolab.io Pixels, ad described below in Qolab.io Ads and Personalization.
Qolab.io Ads and Personalization
We may display personalized content (including from third party publishers) and personalized ads (including
sponsored content), based on information that we have collected via the Qolab.io Platform and through our
Pixels, widgets, and buttons embedded on third party sites. We also may report aggregated or de-identified
information about the number of users that saw a particular ad or content and related audience engagement
information to users of our Ad Services and to publishers of content on the Qolab.io Platform.
Users of our Ad Services may also provide us with information as part of their ad campaigns, including
customer list information (e.g., email addresses and demographic or interest data or) with us in order to
create customized audiences for their ad campaigns; we only use this information to facilitate the particular
user’s campaign (including ad metrics and reporting to that user) or for fraud detection and security
purposes, and we do not disclose these customer lists to third parties (other than our service providers)
unless required by law. We also do not disclose to users of our Ad Services the names or identities of their
customers that were successfully reached as part of such campaigns.
We may also work with third parties such as network advertisers to serve ads on the Qolab.io Platform and on
third-party websites or other media (e.g., social networking platforms), such as Google AdSense (more info
here)and Facebook Audience Network (more info here). These third parties may use cookies, JavaScript, web
beacons (including clear GIFs), Flash LSOs and other tracking technologies to measure the effectiveness of
their ads and to personalize advertising content to you.
In addition to opting out of tracking across sites by our Pixels (see “Your Choices”) section below), you also
may opt out of much interest-based advertising on third party sites and through third party ad networks
(including Facebook Audience Network and Google AdSense). See “Your Choices” section below for more
information about opting out of third-party ad networks (including Facebook Audience Network and Google
AdSense).
How We Protect Your Information
The security of your information is important to us. Qolab.io has implemented safeguards to protect the
information we collect. However, no website or Internet transmission is completely secure. We urge you to take
steps to keep your personal information safe, such as choosing a strong password and keeping it private, as
well as logging out of your user account, and closing your web browser when finished using the Qolab.io
Platform on a shared or unsecured device.
Access and Amend Your Information
You may update or correct your account information at any time by logging in to your account. You may also
make a number of other adjustments to settings or the display of information about you as described in more
detail in the following section about Your Choices.
Your Content. You may edit or delete the content that you post at any time. Any content you have posted may
remain on the Qolab.io Platform and be edited by other users. Any deleted content will be removed from third
party sites from which it has been shared via Qolab.io’s standard sharing features; however we have no control
over deletions or changes to Your Content if it has been shared manually by others. When you make edits to
Your Content, other users will be able to see the history of those edits in your profile activity and on
content edit logs.
Emails, Text Messages and Communications. When you join the Qolab.io Platform by signing up for an account or
creating a profile, as part of the service, you may receive communication from Qolab.io containing content
that we believe may match your interests. As permitted by law, you are also opting to receive other emails and
text messages from us that may be of interest to you as a user of the Qolab.io Platform. If you opt-out of
receiving emails and text messages about recommendations or other information we think may interest you, we
may still send you transactional e-mails and text messages about your account or any services you have
requested or received from us.
Credentials. You can change your credentials that are displayed in your profile or in connection with a
specific answer.
Linked Networks. You may connect or disconnect your Linked Networks, such as Facebook, through the Account
Settings tab in your profile settings, and you may access, amend and delete much of your profile information
through your profile settings. Once you disconnect a Linked Network, we will not receive information from that
Linked Network going forward; unless you choose to reconnect it. You may also control whether the Linked
Networks is visible in your profile. Please see this page for more information about Linked Networks and the
Qolab.io Platform.
Links to Other Websites
The Qolab.io Platform may contain links to third party sites or online services. We are not responsible for
the practices of such third parties, whose information practices are subject to their own policies and
procedures, not to this Privacy Policy.
Changes to Our Privacy Policy
If we change our privacy policies and procedures, we will post those changes on this page. If we make any
changes to this Privacy Policy that materially change how we treat your personal information, we will endeavor
to provide you with reasonable notice of such changes, such as via prominent notice in the Qolab.io Platform
or to your email address of record, and where required by law, we will obtain your consent or give you the
opportunity to opt out of such changes. By continuing to use the Qolab.io Platform and Qolab.io’s services
without consenting to the changes or opting out, it will be deemed that you have consented to such changes by
your conduct.
Country-Specific Terms for India
India law defines ‘sensitive personal information’ to mean information relating to: (i) passwords; (ii)
financial information such as bank account/credit card/debit card details; (iii) physical, physiological and
mental health condition; (iv) sexual orientation; (v) medical records and history; (vi) biometric information;
(vii) any details relating to the above clauses as required for providing you with access to the Qolab.io
Platform; and (viii) any of the information received under above clauses for processing, stored or processed
under lawful contract or otherwise. Unless otherwise specified in the Privacy Policy, ‘personal information’
will include ‘sensitive personal information’ as well. By using the Qolab.io Platform and Qolab.io’s services,
you will be deemed to have consented to Qolab.io’s collection, disclosure and transfer of your personal
information. By way of illustration, you will have provided us such consent by your conduct if you choose to
share your personal information while using the Qolab.io Platform, such as by including sensitive personal
information in Your Content or by providing sensitive personal information in your registration information.
If an individual in India deletes or deactivates their account, then their personal information will be
deleted as per requirements under applicable law.
While transferring personal information collected from individuals in India, we will ensure that it is
transferred to entities that offer at least the same levels of data protection as adhered to by us.